I design organisations for the AI age.
I'm Laurence. I help leaders move beyond AI pilots and redesign the organisation around what's now possible—how it operates, how work gets done and what people are there to do.
Turn siloed journeys into AI-first services, built on patterns you can reuse.
02Human adaptationRedesign roles around the work people do best: judgement, care, accountability and design.
03A new dealGive people a fair deal for constant change—with clearer paths, stronger skills and a real voice.
04Adaptation engineTurn one-off AI pilots into a system that learns, scales and keeps changing.
A better organisation should be felt in the work—not just seen on a slide.
The test is simple. Does work move faster? Do people have better work to do? Can the organisation keep improving without another big transformation programme?
Redesigning a service around outcomes
How a fragmented journey became a clearer, end-to-end service with shared ownership.
- Reduced cost to serve
- Major increase in productivity
- Improved team wellbeing
Building AI confidence at scale
Designing resources, training and new roles to drive process adaptation—and build the confidence and literacy to use AI every day.
Building an engine for HR transformation
A repeatable way to redesign every HR journey, test new skills and roles, and turn rapid experiments into a scalable operating model.
- Every HR journey could be redesigned at scale and pace
- Adopted as the operating model for AI transformation across HR
“Laurence is an inspirational leader with exceptional big-picture thinking. He’s the go-to person for all things AI, with a robust, future-focused approach and deep understanding of AI adaption and transformation. ”
AI Transformation Leader - Major UK bank